About Us
Austin’s top choice for septic system service since 1982
About All American Wastewater Solutions
We’re a family-owned company that has served our central Texas customers for over 40 years (previously known as All American Septic Solutions). From residential to commercial septic systems, we have a wide range of experience. We care most about providing our customers a great experience so they can have confidence in the function and reliability of their septic systems.
Vince Sullivan founded this business, when he was in college in 1982, while studying his last year as a business finance major at Texas State University. Formerly called Backhoe Service and Septic Systems. His wife Judy later joined the company working in the office focusing on standard operating procedures, record keeping, and customer service that we provide. Both Vince and Judy’s philosophy is to “treat people the way we wish to be treated with the knowledge that we have in the industry”.
Dylan Sullivan, Vince’s son, worked seasonally for the company while attending college at Texas State University. In 2018, after graduating with a degree in Computer Science, Dylan joined the company full time. He elevated the company to a new level with his technical skills both in the office and in the field. Problem solving is his forte.
Our team and family
As a family-owned company, we pride ourselves on having a tight-knit, wonderful team of pros.
Then: 1996
Now
Our service promises and guarantees
We care about our customers and their experiences. Here are our guarantees to you.
Responsive
Our promise is to remain accessible and responsive to your needs. Even if we miss a call, we’ll always get back to you quickly. Good communication is the foundation of good customer service.
Fully transparent
Regardless of whether you decide to enlist our services, we’ll always give you the best information we can. We believe the best decisions are made when you have all of the facts.
Always pragmatic
Some businesses will always try to sell you on the most expensive solution. Not us! If replacing a septic system isn’t necessary and there’s an option to repair, we’ll let you know! We want you to be confident that we have your best interests in mind.
Personalized service
You’re not just another number to us! We treat our customers like family. Anytime you reach out to us, you’re talking with a team member or one of the owners. If you ever need help or advice, we’re always more than happy to help!
Septic problems?… LET US HELP!
We know dealing with septic system related problems can be a pain. With our extensive experience in the industry, we’re happy to help you navigate the situation.
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